Shipping, Returns & Refunds

Made to order

Nothing is printed until it is ordered. The normal production estimate is 2–4 business days before dispatch, followed by the transit estimate below. These are estimates, not guaranteed delivery dates.

Rates and times

Unframed prints normally ship rolled in a rigid tube. Framed orders ship boxed with the print already mounted in the frame, ready to hang, and are available only where checkout offers a frame for the delivery country. Unframed prints currently ship to the United States, Canada, the United Kingdom, Ireland, Australia, New Zealand, Germany, France, the Netherlands, Spain, Italy, Sweden, Denmark, Finland, Switzerland, Austria, Belgium, Portugal and Poland. Framed prints ship to the United States, Canada, the United Kingdom, Germany and the Netherlands. The narrower framed list reflects the fulfillment partner's available shipping lanes. Checkout is the final source of availability and price for an address. The recipient is responsible for import duties not collected at checkout.

Damaged, defective or wrong

Email [email protected] within 30 days of delivery with the order reference, a description and clear photos. After review, a qualifying order will be reprinted or refunded. Keep the item and packaging until support confirms whether anything must be returned.

Change-of-mind returns and the right of withdrawal

Can you send a print back because you changed your mind? No — every print is personalized and made to the design you submitted, so no discretionary change-of-mind return is offered where the law permits.

If you buy as a consumer in the European Union or the United Kingdom: the 14-day right of withdrawal does not apply to this purchase, because each print is made to your specifications and clearly personalized (Article 16(c) of Directive 2011/83/EU; regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). This exclusion never limits your statutory rights for goods that arrive damaged, faulty or not as described, and it does not limit any other right that cannot be waived under the law applicable to the purchase.

Canceling

Email [email protected] as soon as possible. We will try to stop the order, but cannot guarantee cancellation after production is submitted or begins. If the order is successfully stopped before production, the payment will be refunded in full.

Refunds

Approved refunds return to the original payment method. Stripe and the card issuer control how long the credit takes to appear. A full refund includes amounts paid for the item, shipping and tax; no restocking fee is deducted from a qualifying damaged, defective, wrong or successfully canceled order.

Last updated: September 26, 2026